COVID-19 related questions

Am I covered with COVID-19 benefits during my trip?

Yes, you will be covered under Section 4 – Covid-19 Benefits.

 

What is this Section 4 – Covid-19 benefits about?

This section provides coverage for Covid-19 related incidents, i.e. travel cancellation/alteration, medical expenses, hospital allowance and death due to Covid-19.

 

If I have not had any Covid-19 vaccination(s), will I be covered?

No, you will not be covered if you have not had the approved Covid-19 vaccination(s), except if you are unable to receive the vaccine due to medical conditions, and/or child who is below eighteen (18) years old in Malaysia.

 

What are approved Covid-19 vaccines?

Approved Covid-19 vaccines are the vaccines that have been approved by National Pharmaceutical Regulatory Agency (NPRA) or local health authorities, and prescribed by a Physician and administered in any Hospital.

For the avoidance of doubt, vaccinations performed at offsite locations but with the prescription of a Physician, are also accepted.

 

What is the cut-off time for me to purchase MYAirline Travel Insurance prior to my journey? 

To be eligible for Travel Cancellation due to Covid-19 benefit, you must purchase the insurance at least seven (7) days prior to the commencement of your journey.

To be eligible for Travel Cancellation benefit not due to Covid-19, you must purchase the insurance at least fourteen (14) days prior to the commencement of your journey.

 

What happens if I travel to Sabah and is unable to return to Peninsular Malaysia due to Covid-19 and require self-quarantine? 

Zurich do not cover any cost related to quarantine.