How to purchase

How do I purchase MYAirline Travel Insurance (Domestic)?

You can purchase “MYAirline Travel Insurance ” on MYAirline website while booking your flight or reach out to our Live Chat up to four(4) hours prior to departure.


Is this product subject to Sales and Services Tax (SST) [6%]?

Yes, this product is subject to 6% Sales and Services Tax (SST) [6%].


If I am travelling in a group, can I purchase an individual insurance plan for myself only or for my other individual travelling companion?

Yes, you can. Even if you are travelling in a group, you can purchase an individual plan or you can also purchase together with the group via website.

Only one (1) Certificate of Insurance will be issued and it will contain your and/or your other travelling companion's details who have purchased the travel insurance.


When can I receive my Certificate of Insurance?

Once you have purchased the insurance and completed your flight booking, your Certificate of Insurance will be sent to the email address provided during flight booking within one (1) working day. If you are still having difficulties in receiving your Certificate of Insurance, please email us at

It is advisable that you download your Certificate of Insurance for reference.


Can I purchase MYAirline Travel Insurance (Domestic) on the same day as my flight departure date?

Yes, you can still purchase travel insurance on the same day of your flight departure date if you have not departed for the journey. However, we encourage you to purchase at least fourteen (14) days before your travel date to enjoy the travel cancellation benefit.