Infant / Child

What is an Infant Fee?

You may choose to pay an Infant Fee to allow your infant to sit on your lap, instead of purchasing a seat for them. Only infants between 8 days old to 2 years old at the time of travel will be eligible. If your child is above 2 years old, they are not eligible and you will be required to purchase a seat for your child. 

 

What does the Infant Fee cover?

The infant fee covers only the infant and not additional baggage. You may bring one (1) extra bag for baby-related items (in addition to your cabin baggage allowance) up to a total of 3 bags. However, the total baggage cannot exceed 7kg. 

 

Can I use the Infant Fee together with a portable cot, infant carrier or child safety seat?

You cannot use the Infant Fee together with a portable cot, infant carrier or child safety seat, as the item will be required to be placed on a separate seat.

 

If I choose the Infant Fee, does my baby need to be strapped to me via a baby harness?

There is no need to use a baby harness. The baby will be provided a second seatbelt to be strapped to the parent prior to take-off.

 

Are infants allowed on MYAirline flights?

Yes, infants aged 8 days and above are permitted carriage on our flights. A child that has not attained its 2nd birthday is defined as an infant.

The infant should also be accompanied by an able-bodied adult who shall be responsible for the infant. As a safety precaution, one (1) adult is allowed to travel with only one (1) infant.

 

How do I add an infant after my booking is confirmed?

To add an infant to your booking, please reach out to us via Live Chat for our assistance. However, you may also proceed to our airport sales counter or upon check-in at the airport check-in counter to add an infant travelling with you, at least One (1) hour before your scheduled flight departure time and it is subjected to the availability.

 

Can I book add-ons for my infant like baggage and meals

No, you cannot book add-ons for your infant separately from your main booking. Please book these add-ons through your main booking. When booking add-ons, you can request for up to two (2) portions of the in-flight meal. You can also book an extra seat to accommodate a child car seat for your infant. Read more about our policy on child car seats at our Infant / Child page

 

How do I check-in for my infant?

When you check-in for the accompanying adult, if during the booking process you have indicate that you are travelling with an infant, the infant will be checked in automatically at the same time. Make sure you have mentioned that you are travelling with an infant in your booking process.

 

What travel documents do I have to bring for my infant?

Please make sure you bring along your infant’s identification card or original birth certificate for domestic flights. For International flights, you must have your infant’s passport with at least 6 months of validity along with any applicable valid visas.

 

Is there a separate boarding pass for my infant?

When you print the boarding pass for the adult after performing web check-in, the infant boarding pass will be in the same page as a separate attachment.

 

What if I want to remove the infant from my booking?

Once your booking has been confirmed and paid for, you will not be able to remove the infant from it.

 

How many infants can I add to one booking?

Each adult may add one (1) infant. For example, if there are five (5) adults in the booking, you can add up to five (5) adults in the booking, you can add up to five (5) infants. However, there is a maximum number of infants allowed on each flight as we only carry a certain number of infant life vest on board. 

 

Can I still add an infant after web check-in?

Yes, you can. To add an infant, please reach out to us via Live Chat for assistance.

 

Can I add an infant at the last minute?

You may add an infant up to four (4) hours before departure. MYAirline limits the number of infants allowed on each flight as we carry a certain number of infant life vests on board each of our aircraft. So, if possible, book early!

 

What is the baggage allowance for infants?

There are no baggage allowances for infants, but baby strollers / buggies / prams can be carried free of charge as a check-in baggage, provided they are being used by an infant and/or child that is travelling. Otherwise, a check-in baggage allowance must be pre-booked.

 

Can I use my baby stroller until the boarding gate?

Baby strollers/buggies/prams may be used until the boarding gate before they are checked into the aircraft hold. Depending on the local procedure at the airport you arrive at, the baby strollers/buggies/prams can be made available at the bottom of the steps, outside the aircraft door or at the baggage carousel.

 

Can I take a child's car seat onboard the aircraft?

You can carry a child's car seat / additional postural support (child restraint device) onboard the aircraft, according to our approved specifications. An extra seat must be purchased for the child restraint device.

These are the approved specifications for a child restraint device:

1. The restraint device shall have a proper and well-defined shell (e.g. plastic frame) where the under-structure is securely attached showing no signs of
2. It must be designed to carry a child between one (1) year old to four (4) years old and up to 18 kilos in body
3. The design of the restraint device should be such that a child may be easily and quickly secured in or removed from.
4. The restraint device shall not be placed at any emergency exit rows and be forward-
5. The restraint device ideally shall occupy a window seat position and the accompanying adult shall occupy the seat next to the infant.
6. Only one (1) restraint device is allowed to be placed in a row of 3 seats and shall be firmly secured by means of the adult seat belt on which it
7. The restraint device shall not be installed with the aircraft seat belt over the child and the device itself.
8. The infant shall be secured in the restraint device with the seat back upright during take-off, landing, turbulence and whenever the “Fasten Seat Belt” sign is
9. During the safety briefing for priority guests, Flight Attendant should brief the parent/guardian that in the event of an evacuation, only the infant is to be
10. Should a car seat be used for an infant, the adult shall pay for the seat on which the car seat would be placed
11. Booster-type child restraint devices are NOT permitted for use on MYAirline aircraft at any

 

Are children allowed to travel alone?

Children aged below 12 on the day of departure are not allowed to travel alone unless they are accompanied by a person who is at least 18 years old or above (on the day of departure). Children must be seated next to the adult whom they are travelling with.

Children aged above 12 but below 16 on the day of departure can travel alone. If they are travelling alone, they will be classified as Young Passengers Travelling Alone (YPTA) and will be subject to rules set by MYAirline for their own safety.

 

Young Passengers Travelling Alone (YPTA)

Children between the age of 12 to 16 years old on the day of departure are considered as Young Passengers Travelling Alone (YPTA).

 

Domestic	International
Seating They must not be seated at the emergency exit row.
Airport Handling YPTA will be accepted for carriage only after the parents or guardian have signed our Release and Indemnity Form for Acceptance of YPTA (available at the check-in counter).   Parents or guardians must remain at the airport until the flight has departed. This is to ensure that the YPTA is not left unattended in case of flight delays or cancellations Pre-boarding or meet-and-assist service will NOT be provided.

Please note that:

• A YPTA is not considered as an adult and cannot accompany children below 12 years old.