Seat Selection/Extra Seat

Who can occupy emergency seats?

Emergency seats are seats located at the emergency exit row.

To be seated at the emergency exit row, you MUST meet the following criteria:

• Be 18 years old and above
• Able to understand printed/spoken emergency instructions
• Physically and mentally fit
• Willing to assist the crew in an emergency
• Not pregnant
• Not accompanied by an infant
• Did not purchase an extra seat

If you do not meet the above criteria, our cabin crew reserves the right to assign you a new seat onboard.

 

Can I book one (1) or two (2) extra seats?

Yes, you can book extra seats if you are travelling with a large musical instrument or a child’s car seat. You are also allowed to book an extra seat if your physical size or a sustained injury makes it difficult for you to be seated on one seat.

Follow the steps below to book an extra seat:

1. Create a flight search for two (2) or three (3) passengers
2. Select a flight and continue
3. At the passenger details page, under ‘Passenger 1 (Primary passenger)’, enter your details as per your passport.
4. Under ‘Passenger 2’, enter "EXTRA" in the first name column; "SEAT 1" in the last name column. Fill up the remaining details as per Passenger 1.
5. If you purchase extra two (2) seats, under ‘Passenger 3’, enter “EXTRA” in the first name column; “SEAT 2” in the last name column. Fill up the remaining details as per passenger 1

Important note: Please note that extra seat must be purchased with Preferred Seat or Standard Seat to ensure seats are located next to each other. You are not allowed to pre-book meals, check- in Baggage allowance or any other add-ons for the extra seat. There is also no cabin baggage allowance allocated to the extra seat.