Frequently
Asked Questions
After making a group booking, if some people’s travel plans change, can I divide passengers in my booking into separate bookings?
For bookings of up to nine (9) passengers, when 1 or more people have changed their travel plans, you will be allowed to split or divide the booking. However, their booking reference number will remain the same when they go on their new flight, so please remember to quote this booking number throughout your journey.
If I change my travel plans, what will happen to my add-ons?
If you’ve previously booked add-ons and you are now changing your travel plans, your add-on preferences will not be changed.